After taking a look at the results of a collegue’s 360 evaluation, I wonder whether it is an actual way to have people become better (and thus, make a better company).
By continually getting feedback and improving pointed weaknesses, the end result is that you get better over the time
Simple, isn’t it ? So simple that it is clearly understandable and unchallengeable. Of course it is true, and those who do not think so should just burn in hell ! Or.. shouldn’t they ?
360 evaluations are not tainted by political issues and personal preferences !
Let’s take a similar different example: politics. Theoretically, thanks to the power of voting, parties should continually get better to be (re-)elected. Hum ! Who feels like political parties focus on the real issues ? Does it have to do with the fact that real issues are unpopular and unlikely to get them re-elected ? Here is a short excerpt from Les Cowboys Fringuants – 8 secondes :
Mais l’monde oublie vite c’est pas grave
Suffit de faire un bon budget
D’parler d’santé pour que les caves
Vous réélisent l’année d’après
But 360 evaluations do not have anything to do with politics, really !
The same way parties shift their focus from the real, unpopular issues, I believe that listening too much to 360 feedback will just make you focus on the wrong things. Either you are too X, or not enough Y. Either you’re too concrete or too abstract. Either you have too much self-confidence, or need to higher your self-esteem. Either you do not show enough leadership, or your leadership does not leave enough room for others. Oh, and sometimes, something is both in the “strengths” and “weaknesses” columns. wao !
It truly makes me laugh when I realize that my collegue’s evaluation strengths include both :
- “Less jokes in the messages” [understand: you got better since last 360 evaluation by reducing the amount of jokes in your messages]
- “Great sense of humour”
Hum ! hum ! So.. what is going on exactly ? Should he continue to do jokes and develop his sense of humor, or should he stop doing so ? .. It might simply be that different people perceive things differently, so the only true way to accomplish a perfect, no-fault, 360 evaluation is to be nothing more than a moderate lemming that has no real strengths and no weaknesses. 101 guide to having a good 360 evaluation :
- Take a few un-risky initiatives to show that you do have some leadership, but make sure you do not address the risky, unpopular issues !
- Criticize things moderately and constructively, but make sure you only criticize things that others would criticize too.
- … [hint: do not address the real issues, as those are the most risky, address the popular ones)
If you have real strengths, then they usually come with their set of weaknesses ! Not everybody might be happy about them, but in my humble opinion, erasing them would definitely not make a better company in the end.
What if the problem was the unability of people to understand the situation correctly ?
All truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident.
Arthur Schopenhauer
German philosopher (1788 – 1860)
So, what do we do ?
Always make sure to bring this question when you raise an issue. Even if you do not have any answer, this shows your willingness to contribute positively instead of just openly criticizing